Payment Policy
EndoConnect | McKinney, TX | endoconnect.net
Last Updated: June 2026
Partner Practice Billing & Payment Policy
EndoConnect provides on-site endodontic care through partnerships with general dental practices and dental groups. Our billing model establishes clear financial responsibilities while allowing each partner practice to maintain control of its patient relationships, treatment fees and financial policies. This policy provides an overview of our billing arrangements. Specific fees, payment terms and other contractual obligations are governed by each practice’s executed agreement with EndoConnect.
Our Billing Model
EndoConnect charges partner practices an agreed-upon fee for each procedure performed. These fees are established in the applicable partner agreement and billed directly to the practice. Each partner practice independently establishes its patient fees, presents treatment costs, collects payment and manages its patient accounts. EndoConnect does not collect payment directly from patients for services provided through its partner practices.
Insurance and Patient Billing
EndoConnect operates as an out-of-network provider and does not submit insurance claims on behalf of patients or partner practices. Partner practices are responsible for determining their own insurance participation, benefit verification procedures and patient billing policies. Each practice is responsible for submitting any applicable insurance claims, collecting patient balances and communicating financial obligations to its patients. EndoConnect does not guarantee insurance coverage, reimbursement amounts or payment by third-party insurers.
Procedure Fees and Invoicing
EndoConnect invoices partner practices according to the procedures performed and the fee schedule established in their agreement. Billing documentation identifies the applicable treatment and procedure information necessary for reconciliation. Questions regarding invoiced procedures, billing discrepancies or requested corrections should be directed to the EndoConnect team.
Practice Financial Responsibility
Partner practices are responsible for paying EndoConnect’s contracted fees according to their agreement. The practice’s obligation to pay EndoConnect is separate from its collection arrangements with patients or third-party payers, except as otherwise expressly provided in the executed agreement. Partners maintain responsibility for their own patient financing arrangements, insurance reimbursements and outstanding patient balances.
Scheduling, Late Cancellations and No-Shows
Partner practices are responsible for coordinating patient scheduling and communicating appointment requirements to their patients. EndoConnect reserves dedicated clinical time, specialty personnel and equipment for scheduled treatment days. Late cancellations and patient no-shows can result in unused clinical capacity and associated operational costs.
Late cancellations and patient no-shows are subject to a cancellation fee, as specified in the applicable partner agreement. Any applicable fee is billed directly to the partner practice. Partner practices are responsible for establishing and communicating their own patient-facing cancellation policies. Whether a practice passes an applicable cancellation fee along to a patient is determined by the practice, subject to applicable law and contractual requirements.
Any exceptions or adjustments to cancellation fees are subject to the terms of the executed partner agreement.
Billing Questions
Our team is available to help partner practices reconcile invoices and address questions regarding procedure charges or contractual billing arrangements.
For billing assistance, please contact EndoConnect through our website.
EndoConnect
1720 Bray Central Drive, Suite C
McKinney, TX 75069
Website: https://endoconnect.net
This policy provides general information regarding EndoConnect’s billing practices. In the event of any inconsistency between this policy and an executed partner agreement, the executed agreement governs.